Excellent service. And very fast responsefor the password reset request.
Your 2 clerks Michelle & Margaret were very helpful when they called me back the very next day. Michelle helped me to reset my password. Thank you ladies so much
Both Allen and Jill were wonderful. They were empathetic and patient in helping me reopen my appeal for me to attach the property comparable file. It’s a blessing to encounter helpful and kind people.
Thanks for resetting my password.
I would recommend that you put a password reset button on your portal login page as the current process isn’t working. It would also help to display your phone number.
I called and the clerk was polite and helpful. She was very pleasant.
I had a problem accessing my account, but the Cook County Board of Review staff took care of it promptly. Thank you!
I want to amend my prior review. I finally did get a call at 1230 and they were fabulous in assisting me with a couple of the issues I'd had. They also instructed how to set up a user name, so that I can check the portal with ease. Thanks so much.
I had a scheduled call to be at 9am - never received.
My login problem was resolved in a timely manner. Staff was professional and helpful.
Spoke to two different people and they were both courteous and helpful. Also was not put on hold, call was answered promptly.
MS. TABITHA WAS VERY HELPFUL HELPFUL FOR ? I HAD KEEP UP GOOD WORK GIVE HER @ 95
I appreciate everything that was done. I spoke with Tracy and she explain to me all I wanted to know. Thank you. Also my name is spelled wrong, It is Pastor Blynda Jones, please correct. Thanks again.
Very helpful and personable. Thank you.
You have been a very good help, and I'm grateful, thank you, steve
Fast,painless, and professional people and easy to navigate Website
Good easy and quite professional
The assigned person called me back promptly and gave me the information I needed.
The information was very detailed and I was extremely pleased with the response. Thank you very much
Very good service. Much better than I expected for a government entity. Keep up the good work.
Greg, Jill and Tabitha all coordinated their efforts to solve the online issue that I was having. Thanks to all!
The county Board of Review, they were very polite and Hellpful , thank you very much for their Help .
Carmen Reyes was very professional and helpful. Thanks to everyone for going above and beyond.
You guys have been great! Truly! For all the badmouthing people give public servants, you would have thought my experience with BOR was one dealing with an attentive small town business. Thank you for all the support getting my appeal completed.
My issue was resolved promptly. I did have to call twice but once I got through they were very helpful.
Tabitha Statkiewicz was very professional. She explained to me and resolve my issue. Tabitha helped me to upload evidence and sent me an email confirming that. Thank you Tabitha for your help.
Tabitha returned my call and resolved my problem with uploading documents. Thank you.
Alisa Rodriguez was so very helpful, providing alot of information and walking me thru on the website on how to create an account & file a complaint. I was very impressed by her professionalism and the promptness of this appointment, hearing for Alisa on time for my appointment. I really appreciated this assistance.
Thanks. Great help. Wonderful service.
In the lead up to helping get my appeal filed the clerks and assistants were excellent. Hopefully, I will think that what ultimately is determined by the reviewers in lowering my property taxes is also excellent.
Everything worked out. I hope it went thru. Thank you for your help. I beat the deadline.Everyone was prompt.
My apologies, Tracy Callahan called me yesterday my appointment was today at 3pm. She got to me faster than I thought. Same day call back I missed it. Great job TRACY and CCBR
Hi no one contacted me for appointment today for 3pm nor did I receive a email regarding property tax exemption. Let's reschedule. Thanks
Tracy Callaghan did an outstanding job of getting back to me and clarifying my issue.
Very helpful folks that resolved my issue quickly.
The man who took my call was exceptional. I think Manuel was his name. He was polite, thorough and professional. Double checked all the info, then did exactly what he said he would. Tracy Callahan was incredible. She called much sooner than I thought anybody would call back. She left a number and answered right away. I felt she actually listened. I knew exactly what I need to do when our call was done.
We came to the Cook County Board of Review because we felt that we paid a lot, maybe too much in taxes, this year (our assessment in 2020 was 27 percent higher than what we paid for the house in 2016). Ricardo Noriega was extremely helpful in steering us in the right direction. He and the staff at the Board of Review have our deepest thanks. He, and they, did a great job.
Thanks for helping out with the new password. I worked out great.
Quick answer that was even better than I had hoped for.
THANKS SO MUCH FOR ALL YOUR HELP. VERY KIND AND SOLVE ALL I NEEDED FIR MY APPEAL THANKS.
Se supone que me hablarían a las 2:30 y sigo esperando la llamada y son las 3:51.
waited for call, nothing ... guess the lawless looter problem really messed up the city. i will just have to wait and see how it all works out.
SHOCKED, I received speedy response and information from Ricardo and his team.👍🏾Keep up the great work, Thanks
Ricardo Noriega did a great job!
Excellent Customer Service! Other Cook County Government bodies should adopt the Board of Review’s program.
The lady that called me regarding my inquiry was very professional,helpful and gave me the information I needed.
Hello- I am so very sorry....I missed our meeting. CAN WE RESCHEDULE? Please let me know, Marion
My review went well I had an awesome lady to call me and to explain to me the things that I didn't understand very kind patient and courteous.
I’m still waiting for your call!
Your office to terrific job. Great knowledge , great patience, and great courtesy. Thank you PJ Hosty
Staff member I spoke with on the first 4 calls was friendly, professional but not helpful. She told me each time to keep trying online and call back if it didn't work. When I was ready to submit w/attachments, the website was down. 5th call talked to a gentleman who gave me detailed instructions and explained how the process works, I was able to submit my appeal, which was easy and not the initial problem and I will attempt to send attachments to my complaint # at the appropriate time. Thank you all for your your assistance.